Experience in crisis situations
Anna Kowal at Diplomat Consulting Solutions deals with situations where standard communication fails. She has been associated with the company since 2017. During 7 years of work, she supported negotiation processes in over 60 cases concerning disputes between partners in small and medium-sized enterprises.
We build the company's operational peace through concrete actions. Anna specializes in the analysis of facts that often escape the emotional sides of the dispute. Her work method is based on separating substantive problems from personal animosities. Conflict is a cost that can be eliminated if approached with the right discipline.
Before joining our team, she worked for 9 years in the legal department in the manufacturing sector, which gives her practical understanding of the supply chain and the realities of conducting operational activity. In her daily work, she values discretion and concreteness. Her approach is simple: we establish facts, identify disputed points, and look for a solution that will allow the company to operate further without interference.
Anna also conducts internal training for management staff in the field of difficult employee conversations. Last year, she conducted 14 such sessions in Katowice and the Silesian region. We know how to talk in stalemate situations, which allows our clients to save time that they would otherwise have to spend in courtrooms.
Personally, she is interested in the economic history of the region, which translates into her analytical approach to every project she leads within Diplomat Consulting Solutions.